When You Are Ready – We Are Here
It has been a strange and unpredictable world these past months as the pandemic has ebbed and flowed around the world. Like everyone, we are doing our best to navigate these uncharted waters. We have continued to operate throughout the pandemic and are happy that we’ve been able to provide much-needed respite and life-changing travel experiences for many. Our US trips have been very busy and we’ve had a handful of other trips around the world, including Baja, Mexico; Ecuador and the Galapagos; Croatia and Turkey. We have well-practiced protocols in place to be responsible travelers during these trying times. One of these is that our entire field staff, including guides, is vaccinated. As well, we require all participants on our overnight trips to be vaccinated. (*More details below)
We continue to believe in the transformative power of travel, and that your journeys build connection and meaning wherever you go. As well, they provide purpose and hope for those we employ and our partners around the world.
We invite you to contact us with questions and very much look forward to sharing this magnificent, magical and wonderful world with you!
Founder & President
And the entire team at ROW Adventures
Important Updates for Travel with ROW Adventures
Your safety, as well as the safety of our employees, partners and host communities, has always been a top priority for ROW Adventures. Since the onset of the COVID-19 Pandemic we’ve been operating with increased rigor and precautions. We take standards for hygiene and cleanliness seriously and regardless of the status of the pandemic, we will continue to take additional steps to protect our guests, employees and everyone we contact, from virus spread. Our health and safety measures are designed to address a broad spectrum of viruses, including SARS-CoV-2 (a novel coronavirus that causes the disease COVID -19) and include everything from employee and guest use of PPE (Personal Protective Equipment), handwashing hygiene and cleaning product specifications to the cleaning of vehicles, boats and all the equipment used during our trips.
The decision about whether or not to travel is a personal one. As you consider your options, it’s key that you feel comfortable with the uncertainties of the world today. We are working hard to mitigate risk with additional operational precautions and procedures, but the risk of exposure to, or contraction of, COVID-19 cannot be eliminated. Participants of commercially outfitted trips must accept the inherent risk presented by the fact that it is not reasonable to expect the outfitter to effectively eliminate the virus from the environment.
Time in the outdoors is always rejuvenating, and now, may be more important than ever. Being with others to share the joys of nature, connection and camaraderie in a healthy, supportive atmosphere has always been central to what we do. On our adventures and tours, we plan to continue our operational procedures as detailed below. Our policy will continue to evolve as time goes on and we continue to monitor global, national and local health recommendations, but what will never change is our desire and commitment to keep you safe and provide a life-enriching travel experience!
Traveler Vaccine Requirement and Safety Measures:
Effective November 17, 2021.
With the safety of our travelers, guides, and host communities in mind, ROW Adventures requires all guests 18 and older on overnight trips lasting 3 or more days to be fully vaccinated against COVID-19. By proceeding with your booking or current reservation, you are acknowledging that you are or will be fully vaccinated prior to departure. ROW Guests will be required to provide proof of current vaccination status prior to their trip departure, or at the trip orientation meeting. Those not able to provide sufficient proof will not be allowed to travel and will forfeit any payments made to ROW Adventures.
Please see the FAQ section below for additional information and detailed answers to our most frequently asked questions.
Yes. As of November 17, 2021 all ROW guests on overnight tours will be required to be fully vaccinated (see definition below) for COVID-19. All travelers will be required to follow and understand the entry/exit requirements of their destination country (and home country), which may require full vaccination. It is the passenger's responsibility to ensure they meet all applicable entry requirements in effect at the time of travel.
People under 18 years old are required to either be vaccinated or show proof of a negative PCR or antigen test taken within 24 hours of trip start.
For any unvaccinated people in your group, ages 5-17, we require proof of a rapid antigen test showing a negative result, taken within 24 hours of the orientation meeting which is the night before your launch. Please bring a date/time stamped photo on your phone that shows the person who took the test holding the test result strip next to their face. Show this to our Team Leader at the orientation meeting. This should be taken close enough that we can see the result of the test. The photo will need to be taken immediately after the test results are ready based on the instructions included with the test. Contact us with any questions.
You must receive the full dosage of the COVID-19 vaccine and allow enough time for immunity to take effect. Each COVID-19 vaccine has different dosages and timeframes for inoculation, so please check the relevant medical advice associated with your vaccine. For most people in the U.S., this means two weeks after a second dose in a two-dose series or two weeks after a single-dose vaccine. For additional information, please see the CDC vaccine guidance.
A digital copy, hard copy, or picture of your COVID-19 vaccine card will be accepted as proof of vaccination. Simply upload a copy of your proof of vaccination through your reservation portal on our website. Please note that our international destinations may have additional requirements and/or documents needed for entry.
Our standard of vaccination requirement will align with CDC and FDA guidelines as to what constitutes current and effective vaccination status at your time of travel. For some travelers this may mean receiving an approved booster vaccine.
If vaccination guidelines change within 30 days of your departure date, we will not require that you meet the updated requirements (for example, an additional dose of an approved vaccine as a booster). If testing guidelines change within 30 days of your departure, we may ask you to meet those new requirements up to 72 hours in advance of your departure date. However, if guidelines change more than 30 days prior to your departure date, then you will be required to meet those updated requirements, this could include an additional dose of the vaccine or negative test prior to departure.
Yes, ROW requires vaccination for all staff where local/international jurisdictions allow. Most of our staff was vaccinated prior to the 2021 season.
We understand that some people who have already booked their 2022 vacations may choose not to receive the COVID-19 vaccine. Below is an outline of your available options:
Guests who booked prior to the change of policy:
If you have booked a trip prior to the announcement of our vaccination requirement (November 1, 2021), we can provide you with alternative options, which can include a credit, transferring credit to friends or family or a full refund.
If you purchased your travel insurance policy through ROW we can provide you with alternative options such as a voucher or credit, or a full refund.
Travellers who booked after the change of policy:
If you’re not vaccinated and you book a trip after November 17, 2021, our standard booking and cancellation policies apply.
Anyone wishing to apply for a full refund due to this policy change, for a 2022 or 2023 departure, must contact us no later than January 7, 2022.
We are asking for notification of cancellation by January 7, 2022.
If your policy was purchased directly through Travel Insured International they will provide a voucher of commensurate value to be used on a future vacation or trip. If you purchased your travel insurance policy through ROW, prior to November 17, 2021, ROW will provide you with alternative options such as a voucher or credit, or a full refund.
Yes, we still require private charter groups to meet our vaccine requirements.
Given the constantly changing global health environment and newly updated medical guidance, our plans and requirements may evolve. Decisions will be based on current recommendations from the Center for Disease Control (CDC) as well as the World Health Organization (WHO). We reserve the right to modify our policies as required by state and federal governments and in consultation with the various entities we rely on for guidance. It will be your responsibility to stay abreast of changes by frequently visiting our site before your travels.
Our groups have always been small, partly to encourage connections and to give you access to places larger groups can’t go, but also to provide you with plenty of personal space — and that was even before physical distancing! If you’re interested in smaller or private groups please contact an Adventure Consultant to explore private and custom options.
Yes, please! We are asking all ROW guests to bring a face mask to be used whenever physical distancing of 6 ft is not possible as well as in vehicles or during other modes of transportation. This requirement will continue to be monitored and adjusted based on current CDC recommendations.
Yes, we have hand sanitizer available during your ROW trip. We ask that you bring your own as well to use and for easy access throughout the tour.